Privacy Policy
This Privacy Policy explains how xDomenii, operated by Greathost Web SRL, collects, uses, stores and protects the personal data of the platform users.
1. Data Controller
The personal data controller is Greathost Web SRL, headquartered in Str. V. Goldis, 20, Alba Iulia, Alba, România, registered under [REG_COM_NR], with CUI 42858795. For privacy-related questions, you can contact us at contact@xdomenii.ro or dpo@xdomenii.ro.
2. What data do we collect?
We may collect the following categories of data: name, surname, email address, phone number, billing data, company data, order history, offer history, IP addresses, browser and device information, platform usage data, authentication data and any other information voluntarily provided through the site forms.
3. Data sources
We collect data directly from the user, through the registration, order, offer, contact and account management forms, as well as automatically, through the use of the platform, including through technical logs, cookies and similar technologies.
4. Purposes of processing
We process personal data for: creating and managing accounts, processing orders, issuing invoices, managing offers, communicating with users, providing platform functionalities, technical validation of domains, traffic analysis, system security, fraud prevention, compliance with legal obligations and improving services.
5. Legal grounds
Data processing is based, as appropriate, on: execution of the contract or pre-contractual measures, legal obligations, the legitimate interest of the operator for security and efficient operation, as well as the user's consent where required by law.
6. Commercial communications
We may send you communications regarding your account, orders, offers, security or the operation of the platform. Marketing communications are only sent if there is an applicable legal basis. You can withdraw your consent for commercial communications at any time, without affecting the lawfulness of previous processing.
7. Payments and third-party providers
We may use specialized providers, such as Stripe, to process payments. In these situations, certain data is processed by the respective providers in accordance with their own privacy policies and contractual conditions. xDomains does not fully store sensitive bank card data when it is processed directly by the payment provider.
8. Technical and analytical data
For security, operation and statistics, we may collect data such as IP address, user agent, pages visited, access source, visit time, actions performed on the platform and interactions with parking pages. This data is used for monitoring, analysis, optimization and prevention of abusive use.
9. Data Disclosure
We may disclose personal data to service providers, payment processors, hosting services, technical services, email providers, consultants, public authorities or other entities when this is necessary for the provision of services, compliance with the law or the defense of our legitimate rights.
10. International Transfers
In the event that certain services used involve data transfers outside the European Economic Area, we will ensure that there are appropriate safeguards in place, in accordance with applicable law, such as standard contractual clauses or other appropriate legal mechanisms.
11. Storage Duration
We retain personal data for as long as necessary for the purposes for which it was collected, for the execution of the contractual relationship, for compliance with legal and tax obligations, for the resolution of disputes or for the defense of our rights. The exact periods may vary depending on the type of data and the applicable legal obligations.
12. Data security
We implement reasonable technical and organizational measures to protect data against unauthorized access, loss, destruction, disclosure or modification. However, no online system can guarantee absolute security.
13. Rights of data subjects
Under the conditions provided by law, you have the right to access, rectify, erase, restrict, object, portability and the right not to be subject to an exclusively automated decision, where applicable. You also have the right to file a complaint with the competent data processing supervisory authority.
14. Cookies and similar technologies
The platform can uses cookies and similar technologies for authentication, session retention, preferences, analytics and security. Details of these mechanisms may be completed in a separate cookie policy, if implemented separately on the platform.
15. Minors' data
The platform is not intended directly for minors. We do not knowingly collect personal data from minors without legal basis or necessary authorization. If we learn that such data has been improperly collected, we will take reasonable steps to delete it.
16. Policy changes
We reserve the right to update this policy to reflect legislative, technical or operational changes. The updated version will be published on the site and will take effect from the date of publication.
17. Contact
For any data protection and privacy requests, you can contact us at dpo@xdomenii.ro or contact@xdomenii.ro.